Two Steps Forward...

Had the day off today so I decided to update all the info on our life insurance policies. The internet was running slowly, so I went to the check site. ID and password please. Put in the stuff I usually use, nope--unknown ID and/or password. Why don't they tell me which one is wrong? Tried three times with different combinations, nope. So, ok I go to the insurance website, ID and password please. Tried three times there too, no. This does not surprise me, as I haven't been on the site for a couple of years. So there is another route to get there, all you need is the policy numbers. OK! I can do that they're right here in the file cabinet--which is locked. Well. Do I have a key for this file cabinet? Hmmm. Says something about my organizational skills--few, and my memory--old, doesn't it?