Monday, January 23, 2012


Today I called a bakery in Havre de Grace Maryland to special order some banana cupcakes for Hannah's birthday. Hey--it's what she wanted, I always try to oblige.
They said they couldn't do it.
If you owned a bakery and someone from 1000 or so miles away called and wanted to special order something to be delivered across the street tomorrow, would you do it?
Give me a break. I would do everything I could to make sure it was done.
Man, customer service is circling the drain.


cmk said...

Bad, bad, bad for this business. Wonder if their doors will be open for the long haul?

Kandi said...

Good grief, rent a car for me and I would deliver them, for crying out loud.